Contract Definitions

The following definitions apply to words frequently used in this Contract and appear in bold-faced type. Click here for a full page view. You, Your - refers to the Contract Holder named on your Identification Card or the person to whom this Contract was properly transferred. We, Us, Our - refers to the entity who is obligated to perform under this Contract , as indicated on the Identification Card. Contract - refers to this Vehicle Service Contract which You purchased from Us to protect Your Vehicle. Identification Card - refers to the numbered document (Contract Number) which should be enclosed to and becomes part of this Contract. It gives information about You, Your Vehicle, Coverage chosen and other significant data. Coverage - refers to the component protection You have chosen, as shown on the Identification Card. Your Vehicle - refers to the vehicle which is described on your Identification Card, which cannot be used for rental, emergency or for-hire purposes. Failure - refers to the Failure of a covered part under normal service. A covered part has failed when it can no longer perform the function for which it was designed solely due to its condition, and not due to the action or inaction of any non-covered parts. In addition, a Failure will be deemed to have occurred when a covered part has worn beyond the manufacturer's tolerances allowed for the particular Vehicle at the mileage when the problem occurs

As a condition precedent to the obligation of Administrator to repair or replace covered parts or components, the Contract Holder shall have complied with all Terms and Conditions of the Contract, including specifically but without limitation the requirements for maintaining the vehicle.

A. You must service and maintain serviceable, covered parts according to the Manufacturer's recommendations for new vehicles.

NOTE: Most Manufacturers have separate required maintenance schedules for "normal" and "more severe" conditions which require more frequent maintenance, including shorter (3,000 miles) oil and filter changes and transmission fluid changes. All operating conditions require coolant changes at 30,000 miles. Other maintenance requirements are listed in your owner's manuals.

B. Be sure only the proper high quality grade of lubricants and coolants as recommended by the manufacturer are used in your vehicle.

C. Damage caused by inadaquate fluid levels are not covered by this Contract. Check your fluid levels every 300 miles or when refueling. Keep all Your Maintenance Receipts and Repair Orders - Proof of proper maintenance may be required for certain repairs under this Contract.